FASTag is revolutionizing the way we make toll payments on highways in India. It is a device that utilizes Radio Frequency Identification (RFID) technology to enable cashless transactions at toll plazas. One of the leading providers of FASTag services is IndusInd Bank, which offers a seamless and efficient solution for hassle-free toll payments. In this article, we will explore the features, benefits, and application process of IndusInd Bank FASTag.
What is FASTag?
FASTag is a small electronic device that is affixed to the windscreen of your vehicle. It uses RFID technology to deduct toll charges directly from a prepaid account linked to the tag. With FASTag, you can drive through toll plazas without the need to stop and make cash transactions. The tag needs to be recharged or topped up whenever the balance runs low.
Benefits of IndusInd Bank FASTag
- Ease of Payment: FASTag eliminates the need to carry cash for toll transactions, saving you time and effort.
- Online Recharge: You can conveniently recharge your FASTag account online through various payment modes such as Debit Card, NEFT/RTGS, or Net banking.
- SMS Alerts: Receive real-time SMS alerts for toll transactions, low balance, and other important updates.
- Online Portal: IndusInd Bank provides an online portal where you can manage your FASTag account, view transaction history, and recharge your tag easily.
- Cashback Offer: IndusInd Bank offered a cashback of 2.5% on all National Highway toll payments made using FASTag.
Validity of IndusInd Bank FASTag
FASTag has unlimited validity, which means you can use the same tag until it is read by the reader and remains untampered. If the reading quality of the tag depreciates due to wear and tear, you can contact IndusInd Bank for a replacement.
Roads where IndusInd Bank FASTag can be used
FASTag is currently operational at toll plazas across national highways, and more toll plazas are being added to the FASTag program regularly.
Charges for IndusInd Bank FASTag
To avail an IndusInd Bank FASTag, you need to pay a one-time fee of ₹100, including service tax with GST. The refundable security deposit depends on the type of vehicle.
How to buy FASTag from IndusInd Bank?
To get an IndusInd Bank FASTag, you can visit any nearby IndusInd Bank branch. Ensure that you carry the original and a copy of your KYC documents along with your vehicle’s RC Book and Driving License. Alternatively, you can contact the customer care helpline at 1860 210 8887 to obtain more details about the application process.
Documents Required for FASTag Application
During the FASTag application process, you will need to provide the following documents:
- KYC Documents: Carry the original and a copy of your KYC document. The document requirements differ based on the category of the vehicle owner:
- For Individuals: Provide an ID proof and address proof from the list mentioned, along with one passport-size photograph. A valid driving license can serve as both address and ID proof.
- For Corporates: Depending on the type of entity (Public Ltd./Private Ltd./Partnership/Proprietorship), different documents are required, such as a Certificate of Incorporation/Partnership Deed/Registration certificate of the firm, PAN Card of the Proprietor or Corporate, address proof of the Proprietor, Photo ID of the signing authority, and other relevant proofs.
- Registration Certificate (RC) of the Vehicle: Submit the original and a copy of the vehicle’s RC.
- Passport-Size Photograph: Provide a passport-size photograph of the vehicle owner.
- Ensure that all documents submitted to the bank are self-attested by you.
Using FASTag at Toll Plazas
Once you have obtained your IndusInd Bank FASTag, follow these steps to use it at toll plazas:
- Affix the FASTag: Stick the FASTag on the top middle of your vehicle’s windshield from inside, ensuring it is securely attached.
- Approach the FASTag Lane: Look for the dedicated FASTag lane at the toll plaza. These lanes are usually marked with the FASTag symbol.
- Wait for Authentication: As you approach the toll plaza, the RFID reader at the plaza will detect your FASTag. This will trigger an authentication process.
- Automatic Payment: Once your FASTag is authenticated successfully, the toll amount will be automatically deducted from your linked prepaid account.
- Collect Receipt: After the payment is made, collect the receipt from the toll booth operator. This receipt will serve as a proof of payment.
- Remember to maintain sufficient balance in your FASTag account to avoid any inconvenience while passing through toll plazas.
Managing Your IndusInd Bank FASTag Account
IndusInd Bank provides an online portal for managing your FASTag account. Here are some of the key features you can access through the portal:
- Recharge: Recharge your FASTag account online using various convenient payment methods such as Debit Card, NEFT/RTGS, or Net banking.
- Transaction History: View your transaction history to keep track of toll payments and check balance deductions.
- SMS Alerts: Receive timely SMS alerts for toll transactions, low balance, and other important notifications related to your FASTag account.
- Customer Support: In case you have any queries or face issues with your FASTag, you can contact the IndusInd Bank customer care helpline at 1860 210 8887 for assistance.
- Remember to regularly monitor your FASTag account, recharge it as needed, and update any changes in your vehicle or personal information.
IndusInd Bank FASTag offers a convenient and hassle-free way to make toll payments at national highways. By affixing the RFID device to your vehicle and linking it to a prepaid account, you can enjoy a seamless journey through toll plazas without the need for cash transactions. With features such as online recharge, SMS alerts, and a user-friendly portal, managing your FASTag account becomes effortless.
FAQ
FASTag is an electronic toll collection system that allows for automatic payment at toll plazas.
FASTag uses RFID technology to enable automatic deduction of toll charges from a prepaid account linked to the tag.
FASTags can be obtained from authorized banks, online marketplaces, and select toll plazas.
You can recharge your FASTag account online through various payment methods such as debit card, net banking, or UPI.
No, one FASTag can only be used for a single vehicle. It is mandatory to link the tag with the vehicle’s registration number.
If your FASTag balance is insufficient, the toll plaza will not allow you to pass until you recharge the account.
Yes, you can request a refund for the unused balance in your FASTag account when you close the account.
Yes, there may be nominal charges such as tag issuance fees, security deposit, and convenience charges depending on the issuer.
Some parking lots and fuel stations accept FASTag for payment. Check with the respective service providers for availability.
If your FASTag is lost or damaged, you should immediately report it to your issuer bank and request a replacement.
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