As a customer of Al Hilal Bank, you have access to convenient and secure banking services 24/7. Whether you prefer telephone banking, SMS banking, or online banking, Al Hilal Bank ensures that managing your finances is simple and accessible. In this article, we will explain the various methods to check your account balance (Al Hilal Bank balance enquiry) ,and access other financial services provided by Al Hilal Bank.
Al Hilal Bank balance enquiry
Al Hilal Bank is dedicated to providing top-notch banking services to its customers worldwide. The bank offers three main channels for checking account balances and conducting financial transactions: telephone banking, SMS banking, and online banking.
Telephone Banking – Banking at Your Fingertips
Al Hilal Bank telephone banking service is available 24/7, providing you with access to your accounts and other financial services at your convenience. To access telephone banking, simply call the number 600 522 229 within the UAE or +971 26 35 6020 if you are outside the country.
Automated Interactive Voice Response Features and Functionalities
The bank’s automated interactive voice response system allows you to manage your account using your phone. Here are some key features:
- Account Authentication
- For secure access, the system authenticates your account by providing your Account or File (CIF) Number, or you can use Voice Recognition.
Phone Banking Services
You can perform various banking tasks and inquiries over the phone by dialing +971-600-522229, including:
- Balance enquiry
- Last 5 transactions
- Statement request
- Cheque book request
- Finance outstanding
- Instalment due: amount and date
- Deposit outstanding
- Credit Cards available balance
- Credit Card payments
- Credit Card statement
- Utility payments from account and Credit Cards
- Fund Transfer (Same CIF, Different CIF)
Banking in the Palm of Your Hand with SMS Banking
Al Hilal Bank’s SMS Banking service enables you to access your account information and conduct transactions by sending an SMS message. Here’s what you can do with SMS banking:
- SMS Banking Services
- Account balance enquiry
- View latest transactions
- Request cheque status
- Get latest currency exchange rates
- Transfer money between your own accounts
- Transfer money to third-party accounts
- Utility payment Services
- Zakat payment
Easy Online Banking with Al Hilal Internet Banking
With Al Hilal Internet Banking, you can securely manage your accounts from anywhere at any time. Here are the features and benefits of online banking:
- Features and Benefits
- View your activities
- Transact at your convenience
- Communicate with ease
24/7 Service with Automated Telephone Banking and Contact Center
Al Hilal Bank offers round-the-clock service through both automated telephone banking and a personal Contact Center. Here’s what you can expect:
Features
- An automated phone banking system (Interactive Voice Response- IVR) for immediate responses
- Highly qualified and attentive Contact Center agents for additional information or assistance
- Benefits and Services
- Card blocking
- Card activation
- Letter requests – Liability Letter and Balance Certificate
- Change PIN request
- Credit Card available balance
- Credit Card statement
- Debit Card replacement request
- Credit Card replacement request
- Shopping Card PIN reset
Al Hilal Bank provides a range of user-friendly banking options to make managing your finances effortless. Whether you prefer telephone banking, SMS banking, or online banking, Al Hilal Bank ensures that your accounts and financial services are accessible at all times.
FAQs
Yes, Al Hilal Bank’s telephone banking service is available 24 hours a day, 7 days a week.
Yes, you can inquire about your credit card statement using the SMS banking service.
Yes, Al Hilal Bank’s internet banking platform is secure and uses encryption to protect your information.
Yes, you can transfer funds to accounts in other banks using Al Hilal Bank’s telephone banking service.
You can activate Voice Recognition by following the instructions provided by the bank during the phone banking setup process.
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